Personalized Name Mug | Clear Glass Mug | Custom Mug | Personalized Coffee Mug | First Name Mug | Elegant Mug | Personalized Name Gifts
Shipping from United States
2-8 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 6 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Gift wrapping and packaging
All orders will be wrapped in some way. The kind of wrapping varies. Jewelry is typically sent in a box and/or organza bag. Other items will be wrapped in tissue paper. I always make an extra effort when it comes to packaging and shipping orders. Whether the order is for you or a gift to someone else, you can trust that it will arrive presented as a gift!
Jan 16, 2021
I never got my replacement mug, since the original one was cracked.
Jan 10, 2021
Jan 8, 2021
Dec 28, 2020
I bought this cup for my friends birthday it took a very long time to come but that wasn’t the fault of the seller. She sent it out pretty quickly. I’m sure it was my fault but I thought this was hand painted. It turns out it is script that is stuck onto the cup so I’ll assume it must be hand washed and pampered a little or eventually that sticker will come off. It’s pretty and I like it but I don’t see the name staying on there a long time. I’m hopeful though.
Oct 9, 2020
Such a cute mug!