Personalized Monogram Name Mug | First Initial Custom Mug | Personalized Coffee Mug | Custom Coffee Mug
Please allow 3-5 days for processing – in this time I work hard to put your orders together just right and prepare them for their shipping trip to your door! If you need to upgrade or rush your shipping, please send me a message! I respond to all messages within 24 hours, sometimes immediately when I can!
All orders are handmade, packaged, and shipped by me with much love, care and dedication.
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for an even more organized selection of my handmade and personalized gifts for all occasions. Find me on:
Thank you so much for supporting small business and visiting my shop. You help my dreams come true!
MUG CARE INSTRUCTIONS:
Please hand wash only, do not soak, do not scrub. Be gentle on your mug’s vinyl design!
Shipping from United States
2-8 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 6 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Gift wrapping and packaging
All orders will be wrapped in some way. The kind of wrapping varies. Jewelry is typically sent in a box and/or organza bag. Other items will be wrapped in tissue paper. I always make an extra effort when it comes to packaging and shipping orders. Whether the order is for you or a gift to someone else, you can trust that it will arrive presented as a gift!
Sep 27, 2020
Dec 10, 2019
Perfection! Love this! Shipped quickly and arrived intact. Thank you SO much!
Nov 13, 2019
May 25, 2019
I am super satisfied with my purchase! The mug looked just like the picture and my friend that I got it for absolutely loved it! If I could give 10 stars I would. I contacted the owner on a Monday asking what would be the odds of me getting this item the following Monday. I have ordered many things from Etsy before and I know it could take up to a week and half to two weeks to receive anything (depending where its coming from) so I wasn't very hopeful but didn't hurt to ask. Come to my surprise, the owner responded right away and said that she will have it sent out to me the very next day! I was extremely happy. Not only that when she mailed it, she sent me a screen shot right away and said that it will be arriving by that Friday. I actually got it on Thursday! Awesome customer service and product. Will order again! Thank you!